The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat

By: Doane, Darryl S.
Contributor(s): Sloat, Rose D.
Material type: materialTypeLabelBookPublisher: New York, N.Y. : AMACOM, c2005Description: 302 p. : ill.ISBN: 0814472591.Call No.: HF5415.5 D626C Subject(s): CUSTOMER SERVICES | SERVICE INDUSTRIES WORKERS -- TRAINING OFGeneral Note: Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002 | Includes index
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Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002

Includes index

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