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Improving tourism and hospitality services / Eric Laws

By: Laws, Eric.
Material type: materialTypeLabelBookPublisher: Cambridge, Mass. : CABI, c2004Description: 203 p. : ill.ISBN: 0851999956.Call No.: G155 .A1 L387I Subject(s): TOURISM | HOSPITALITY INDUSTRY | CONSUMER SATISFACTIONBibliography, etc. Note: Includes bibliographical references and index
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Main Campus
Book Shelves 		G155 .A1 L387I (Browse shelf) Available 200511020002

Includes bibliographical references and index

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