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Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.

By: Noe, Francis P, 1939-.
Contributor(s): Uysal, Muzaffer | Magnini, Vincent P.
Material type: materialTypeLabelBookSeries: Routledge advances in tourism / edited by Stephen Page.Publisher: London : Routledge, 2010Description: 193 p.ISBN: 9780415578042.Call No.: G 155 .A1 N63T Subject(s): Tourism -- Management | Hospitality industry -- ManagementBibliography, etc. Note: Includes bibliographical references and index
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Book Shelves 		G 155 .A1 N63T (Browse shelf) Checked out 2024-08-05 201205290013

Includes bibliographical references and index

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