Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock.
By: Wirtz, Jochen.
Contributor(s): Chew, Patricia | Lovelock, Christopher.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | HD9980.5 W577E 2013 (Browse shelf) | Available | 2016000003642 |
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HD9980.5 T477M Market leadership strategies for service companies : creating growth, profits, and customer loyalty | HD9980.5 T477M Market leadership strategies for service companies : creating growth, profits, and customer loyalty | HD9980.5 U526 Uncommon practice : | HD9980.5 W577E 2013 Essentials of services marketing / | HD9980.5 W577E 2018 Essentials of services marketing / | HD9980.5 W743M The management of service operations | HD9980.5 W743M The management of service operations |
Includes bibliographical references and indexes.
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