Beyond advertising : creating value through all customer touchpoints / Yoram (Jerry) Wind, Catharine Findiesen Hays, and The Wharton Future of Advertising Innovation Network.

By: Wind, Yoram [author].
Contributor(s): Hays, Catharine, 1958- [author].
Material type: materialTypeLabelBookPublisher: Hoboken, N.J. : John Wiley & Sons, 2016Edition: Second edition.Description: xxiv, 261 pages : illustration.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781119074229.Call No.: HF5823 W562B 2016 Subject(s): Advertising | Communication in marketing | Customer relationsBibliography, etc. Note: Includes bibliographical references and index
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HF5823 W562B 2016 (Browse shelf) Available 2017000001359

Includes bibliographical references and index

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