Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi
By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J | Bordoloi, Sanjeev.
Material type: BookSeries: The McGraw-Hill/Irwin series operations and decision sciences.Publisher: New York, N.Y. : McGraw-Hill Irwin, 2014Edition: 8th ed., international ed.Description: xviii, 524 p. : ill.ISBN: 9781259010651.Call No.: HD9980.5 F579S 2014 Subject(s): Service industries -- ManagementGeneral Note: Includes bibliographical references and indexesCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HD9980.5 F579S 2014 (Browse shelf) | Available | 2016000003535 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
HD9980.5 F579S 2001 Service management : | HD9980.5 F579S 2006 Service management : | HD 9980.5 F579S 2008 Service management : | HD9980.5 F579S 2014 Service management : operations, strategy, information technology / | HD9980.5 H347S 2013 Service management : an integrated approach to supply chain management and operations / | HD9980.5 H362 Handbook of services marketing & management | HD9980.5 H362 Handbook of services marketing & management |
Includes bibliographical references and indexes
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