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Quality [electronic resource] / John Beckford.

By: Beckford, John, 1958.
Material type: materialTypeLabelBookPublisher: London : Routledge, 2003Edition: 2nd ed.Description: 1 online resource.ISBN: 9780203378335; 9780203361566 (electronic bk.).Call No.: HD62.15 .B433 2003 Subject(s): Total quality management -- Case studies | Service industries -- Management -- Case studies | Manufacturing industries -- Management -- Case studiesOnline resources: Electronic Resources Bibliography, etc. Note: Includes bibliographical references and index.
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Includes bibliographical references and index.

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