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Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell.

By: Williams, Christine, 1951-.
Contributor(s): Buswell, John.
Material type: materialTypeLabelBookPublisher: Wallingford, Oxon, UK : CABI Pub., c2003Description: 1 online resource.ISBN: 9780851995410; 9780851997636 (electronic bk.).Call No.: G155.A1 W488 2003 Subject(s): Tourism | Leisure industry | Quality assuranceOnline resources: Electronic Resources General Note: Includes bibliographical references (p. 209-222) and index.
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Includes bibliographical references (p. 209-222) and index.

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