Cross, Richard <br/><br/>
Customer bonding 

 - Lincolnwood, Ill. :  NTC Business,  1995 
 - 254 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS<br/>CUSTOMER SERVICE
<br/><br/><label>LC Class. No.: </label>HF5415.5  / C767C