Tasca, Bob <br/><br/>
You will be satisfied 

 - New York, N.Y. :  HarperCollins,  1996 
 - 209 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CONSUMER SATISFACTION<br/>SUCCESS IN BUSINESS
<br/><br/><label>LC Class. No.: </label>HF5415.32  / T372Y