Baker, Sue Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton - 2nd ed. - London : Continuum, 2000 - 325 p. : ill. Includes index ISBN: 0826447090 Subjects--Topical Terms: HOTEL FRONT DESK PERSONNELHOTEL MANAGEMENT LC Class. No.: TX911.3 .F75 / B343P 2000