TY  - BOOK
AU  - Timm,Paul R.
TI  - Seven power strategies for building customer loyalty
SN  - 081440569X
AV  - HF5415.5 T555S
PY  - 2001///
CY  - New York, N.Y.
PB  - AMACOM
KW  - CUSTOMER LOYALTY
KW  - CUSTOMER SERVICES
KW  - CUSTOMER RELATIONS
ER  -