Lerbinger, Otto <br/><br/>
The crisis manager : facing risk and responsibility 

 - Mahwah, N.J. :  Lawrence Erlbaum Associates,  1997 
 - 384 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRISIS MANAGEMENT<br/>CONFLICT MANAGEMENT
<br/><br/><label>LC Class. No.: </label>HD49  / L472C