Schonberger, Richard J. <br/><br/>
Operations management : customer-focused principles 

 - 6th ed. 
 - Chicago, Ill. :  Irwin,  1997 
 - 723 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PRODUCTION MANAGEMENT
<br/><br/><label>LC Class. No.: </label>TS155  / S366O 1997