TY  - BOOK
AU  - Renz,Raphael
TI  - Telephone operator course : trainer handbook
AV  - TX911.3 .F75 T443
PY  - 2000///
CY  - Bangkok
PB  - Amari Hotels and Resorts
KW  - TELEPHONE OPERATORS
KW  - PROBLEMS, EXERCISES, ETC
KW  - HOTELS
ER  -