O'Dea, Valerie <br/><br/>
Better business by phone : a guide to effective telebusiness management 

 - Hampshire :  Macmillan Business,  1998 
 - 234 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TELEMARKETING<br/>TELEPHONE SELLING
<br/><br/><label>LC Class. No.: </label>HF5415.1265  / O332B