Russell, Roberta S. Operations management : multimedia version / Roberta S. Russell - 3rd ed. - Upper Saddle River, N.J. : Prentice Hall, 2000 - 868 p. + 1 CD-ROM ISBN: 0130130923 Subjects--Topical Terms: PRODUCTION MANAGEMENTQUALITY CONTROL LC Class. No.: TS155 / R877O 2000