TY  - BOOK
AU  - Karlof,Bengt
AU  - Ostblom,Svante
TI  - Benchmarking : a signpost ot excellence in quality and productivity
AV  - HD62.15 K374B
PY  - 1995///
CY  - Chichester
PB  - Wiley
KW  - BENCHMARKING (MANAGEMENT)
ER  -