DeVrye, Catherine <br/><br/>
Good service is good business : 7 simple strategies for success 

 - New York, N.Y. :  Prentice Hall,  1994 
 - 166 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SERVICE<br/>CUSTOMER SERVICE--MANAGEMENT
<br/><br/><label>LC Class. No.: </label>HF5415.5  / D487G