TY  - BOOK
AU  - Hartley,Bob,ed
AU  - Starkey,Michael W.,ed
TI  - The management of sales and customer relations
AV  - HF5438.25 M362
PY  - 1996///
CY  - London
PB  - International Thomson Business Press
KW  - SELLING
KW  - CUSTOMER RELATIONS
ER  -