Abbott, Peter <br/><br/>
Front office : procedures, social skills, yield and management 

 - 2nd ed. 
 - Oxford :  Butterworth-Heinemann,  2001 
 - 211 
<br/><br/><label>ISBN: </label>0750642300 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOTEL MANAGEMENT<br/>HOTEL FRONT DESK PERSONNEL
<br/><br/><label>LC Class. No.: </label>TX911.3 .F75  / A226F 2001