TY - BOOK AU - Pelton,Lou E. AU - Strutton,David AU - Lumpkin,James R. TI - Marketing channels : a relationship management approach SN - 0071146369 AV - HF5415.129 P447M PY - 1997/// CY - Boston, Mass. PB - Irwin/McGraw-Hill KW - MARKETING CHANNELS KW - RELATIONSHIP MARKETING ER -