TY  - BOOK
AU  - Michael,Angie
TI  - Best impressions in hospitality : your professional image for excellence
SN  - 0766815846
AV  - TX911.2 M523B
PY  - 2000///
CY  - Albany, N.Y.
PB  - Delmar/Thomson Learning
KW  - HOTELS
KW  - EMPLOYEES
KW  - RESTAURANTS
ER  -