TY  - BOOK
AU  - Elgin,Suzette Haden
TI  - The gentle art of verbal self-defense at work
AV  - BF637 .V47 E434G 2000
PY  - 2000///
CY  - Paramus, N.J.
PB  - Prentice Hall Press
KW  - VERBAL SELF-DEFENSE
KW  - BUSINESS COMMUNICATION
KW  - PSYCHOLOGICAL ASPECTS
KW  - SUCCESS IN BUSINESS
ER  -