TY  - BOOK
AU  - Coppett,John I.
AU  - Staples,William A.
TI  - Professional selling : a relationship management process
AV  - HF5438.25 C666P 1994
PY  - 1994///
CY  - Cincinnati, Ohio
PB  - South-Western Pub. Co.
KW  - SELLING
KW  - CUSTOMER RELATIONS
KW  - CUSTOMER SERVICS
KW  - MANAGEMENT
KW  - SALES MANAGEMENT
ER  -