TY - BOOK AU - Gerson,Sharon J. AU - Gerson,Steven M. TI - Technical writing : process and product SN - 013020871X AV - PE1475 G477T 2000 PY - 2000/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - ENGLISH LANGUAGE KW - TECHNICAL ENGLISH KW - RHETORIC KW - TECHNICAL WRITING ER -