Hagel, John <br/><br/>
Net gain : expanding markets through virtual communities 

 - Boston, Mass. :  Harvard Business School Press,  1997 
 - 239 
<br/><br/><label>Subjects--Topical Terms: </label><br/>INTERNET MARKETING<br/>CUSTOMER RELATIONS
<br/><br/><label>LC Class. No.: </label>HF5415.1265  / H333N