Zink, Klaus J., ed. <br/><br/>
Successful TQM : inside stories from European Quality Award winners 

 - Aldershot :  Gower,  1997 
 - 186 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TOTAL QUALITY MANAGEMENT--EUROPE--CASE STUDIES
<br/><br/><label>LC Class. No.: </label>HD62.15  / S922