TY  - BOOK
AU  - Keen,Peter G.W.
TI  - The process edge : creating value where it counts
AV  - HD58.87 K436P
PY  - 1997///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - REENGINEERING (MANAGEMENT)
KW  - ORGANIZATIONAL EFFECTIVENESS
ER  -