TY  - BOOK
AU  - Cooper,Robert G.
AU  - Edgett,Scott J.
TI  - Product development for the service sector : lessons from market leaders
SN  - 0738201057
AV  - HF1040.7 C666P
PY  - 1999///
CY  - Cambridge, Mass.
PB  - Perseus
KW  - COMMERCIAL PRODUCTS
KW  - SERVICE INDUSTRIES
KW  - MANAGEMENT
ER  -