Hinkin, Timothy R. <br/><br/>
Cases in hospitality management :  a critical incident approach / 
Timothy R. Hinkin 
 - New York, N.Y. :  Wiley,  1995 
 - 222 p. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>0471107549 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOSPITALITY INDUSTRY--MANAGEMENT--CASE STUDIE--UNITED STATES
<br/><br/><label>LC Class. No.: </label>TX911.3 .M27  / H564C