TY  - BOOK
AU  - Pfeffer,Jeffrey
AU  - Sutton,Robert I.
TI  - The knowing-doing gap : how smart companies turn knowledge into action
AV  - HD30.2 P433K
PY  - 2000///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - KNOWLEDGE MANAGEMENT
KW  - ORGANIZATIONAL EFFECTIVENESS
ER  -