Swets, Paul W. <br/><br/>
The art of talking so that people will listen : getting through to family, friends, and business associates 

 - Englewood Cliffs, N.J. :  Prentice-Hall,  1983 
 - 188 
<br/><br/><label>Subjects--Topical Terms: </label><br/>INTERPERSONAL COMMUNICATION
<br/><br/><label>LC Class. No.: </label>BF637 .C45  / S937A