TY - BOOK AU - ReVelle,Jack B. AU - Frigon,Normand L. AU - Jackson,Harry K. TI - From concept to customer : the practical guide to integrated product and process development, and business process reengineering AV - HD30 R483F PY - 1995/// CY - New York, N.Y. PB - Van Nostrand Reinhold KW - INDUSTRIAL MANAGEMENT KW - PRODUCT MANAGEMENT KW - QUALITY OF PRODUCTS KW - CONSUMER SATISFACTION ER -