TY - BOOK AU - O'Reilly,Charles A. AU - Pfeffer,Jeffrey TI - Hidden value : how great companies achieve extraordinary results with ordinary people SN - 0875848982 AV - HD70 .U6 O734H PY - 2000/// CY - Boston, Mass. PB - Harvard Business School Press KW - INDUSTRIAL MANAGEMENT KW - UNITED STATES KW - CASE STUDIES KW - HUMAN CAPITAL ER -