Chang, Zeph Yun
The quest for global quality : a mamifestation of total quality management by Singapore airlines
- Singapore : Addison-Wesley Pub.Co., 1996
- 271
SINGAPORE AIRLINES--MANAGEMENT
AERONAUTICS, COMMERCIAL--SINGAPORE--MANAGEMENT
AIRLINES--SINGAPORE--MANAGEMENT
TOTAL QUALITY MANAGEMENT--SINGAPORE
HE9874 .A4 / C426Q