TY  - BOOK
AU  - DeVrye,Catherine
TI  - Good service is good business: 7simple strategies for success 
SN  - 1564145565
AV  - HF5415.5 D487G
PY  - 2001///
CY  - Franklin Lakes, N.J.
PB  - Career Press
KW  - CUSTOMER SERVICES
KW  - SUCCESS IN BUSINESS
N1  - Includes bibliographical references and index
ER  -