TY - BOOK AU - Lovelock,Christopher H. TI - Instructor's manual with solutions services marketing: text, cases, & reading SN - 013806802X AV - HF5415.122 L683I PY - 1984/// CY - Englewood Cliffs, N.J. PB - Prentice-Hall KW - SERVICE INDUSTRIES KW - MARKETING KW - HANDBOOKS, MANUALS, ETC ER -