Mitroff, Ian I. The essential guide to managing corporate crises : a step-by-step handbook for surviving major catastrophes / Ian I. Mitroff, Christine M. Pearson, L. Katharine Harrington - New York, N.Y. : Oxford Univ. Press, 1996 - 208 p. : ill. + 1 diskette Includes bibliographical references and index ISBN: 0195097440 Subjects--Topical Terms: CRISIS MANAGEMENT LC Class. No.: HD49 / M577E