TY - BOOK AU - Mitroff,Ian I. AU - Pearson,Christine M. AU - Harrington,L.Katharine TI - The essential guide to managing corporate crises: a step-by-step handbook for surviving major catastrophes SN - 0195097440 AV - HD49 M577E PY - 1996/// CY - New York, N.Y. PB - Oxford Univ. Press KW - CRISIS MANAGEMENT N1 - Includes bibliographical references and index ER -