TY - BOOK AU - Smith,Edward L. AU - Bernhardt,Stephen A. TI - Writing at work: professional writing skills for people on the job SN - 0844259837 AV - HF5718.3 S647W PY - 1997/// CY - Lincolnwood, Ill. PB - NTC Publishing Group KW - BUSINESS WRITING N1 - Includes index ER -