TY - BOOK AU - Varey,Richard J. TI - Relationship marketing: dialogue and networks in the e-commerce era SN - 0470843411 AV - HF5415.55 V373R PY - 2002/// CY - Chichester PB - Wiley KW - RELATIONSHIP MARKETING KW - COMMUNICATION IN MARKETING N1 - Includes bibliographical references and index ER -