TY  - BOOK
AU  - Miller,Samantha
TI  - E-mail etiquette: do's, don'ts, and disaster tales from People magazine's Internet manners expert 
SN  - 044667804X
AV  - HE7551 M544E
PY  - 2001///
CY  - New York, N.Y.
PB  - Warner
KW  - ELECTRONIC MAIL MESSAGES
KW  - COMMERCIAL CORRESPONDENCE
KW  - LETTER WRITING
ER  -