TY  - BOOK
AU  - Bhote,Keki R.
TI  - The ultimate Six Sigma: beyond quality excellence to total business excellence 
SN  - 0814406777
AV  - TS156.8 B467U
PY  - 2002///
CY  - New York, N.Y.
PB  - AMACOM
KW  - PROCESS CONTROL
N1  - Includes bibliographical references and index
ER  -