Smith, Dick

Strategic Six sigma : best practices from the executive suite / Dick Smith and Jerry Blakeslee with Richard Koonce - Hoboken, N.J. : Wiley, c2002 - 310 p. : ill.

Includes bibliographical references and index

0471232947


ORGANIZATIONAL EFFECTIVENESS
CUSTOMER RELATIONS
INDUSTRIAL MANAGEMENT
QUALITY CONTROL
SIX SIGMA (QUALITY CONTROL STANDARD)

HD58.9 / S647S