TY - BOOK AU - Bergeron,Bryan AU - Blander,Jeffrey TI - Business expectations: are you using technology to its fullest? SN - 0471208345 AV - HF5548.32 B473B PY - 2002/// CY - New York, N.Y. PB - Wiley KW - ELECTRONIC COMMERCE KW - INFORMATION TECHNOLOGY N1 - Includes bibliographical references and index ER -