Tiwana, Amrit The knowledge management toolkit : practical techniques for building a knowledge management system / Amrit Tiwana - Upper Saddle River, N.J. : Prentice Hall PTR, c2000 - 608 p. : ill. + 1 CD-ROM Includes bibliographical references and index ISBN: 0130128538 Subjects--Topical Terms: KNOWLEDGE MANAGEMENT LC Class. No.: HD30.2 / T582K