TY - BOOK AU - Olve,Nils-Goran TI - Making scorecards actionable: balancing strategy and control SN - 0470848715 AV - HD58.9 M344 PY - 2003/// CY - Chichester PB - Wiley KW - STRATEGIC PLANNING KW - ORGANIZATIONAL EFFECTIVENESS KW - MEASUREMENT N1 - Includes bibliographical references and index ER -