Smith, Paul R. E-marketing e-xcellence : the heart of e-business / P. R. Smith, Dave Chaffey - Oxford : Butterworth-Heinemann, 2002 - 340 p. : ill. Includes bibliographical references and index ISBN: 0750653353 Subjects--Topical Terms: INTERNET MARKETING LC Class. No.: HF5415.1265 / S647E