TY - BOOK AU - Guffey,Mary Ellen TI - Business communication: process and product SN - 0324114524 AV - HF5718.3 G833B 2003 PY - 2003/// CY - Australia PB - Thomson/South-Western KW - BUSINESS WRITING KW - ENGLISH LANGUAGE KW - BUSINESS ENGLISH KW - BUSINESS COMMUNICATION N1 - Includes bibliographical references and index ER -